Team Lead, Project Controls

at  PHSA

TEAM LEAD, PROJECT CONTROLS

BC Clinical & Support Services
Burnaby, BC
In accordance with the Mission, Vision and Values, and strategic directions of PDHIS safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PDHIS. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Team Lead, Project Controls reports to the Manager, Project Controls, and is responsible for overseeing the execution of the day-to-day operational activities related to the Project Controls Contracts team, and functions as the lead Business Analyst for the team. Supervises designated Project Controls team members, provides guidance and direction to others as applicable, and is responsible for mentoring other Analysts in the team.

WHAT YOU BRING

Qualifications

• A level of education, training, and experience equivalent to a degree in Finance, Business, Project Management, Computer Information Systems, Information Technology, or a related field, plus a minimum of five (5) years recent related experience working in an IT Services Project Controls or Contracts related team of at least 5 people, in a large, complex organization. Accounting accreditation is preferred.
• Demonstrated understanding and in-depth experience with vendor/relationship management, contracts administration/management, HR and Hiring Processes, program / project financial management, invoice management, quality assurance and project tracking processes. Excellent written and verbal communication skills, accompanied by proven presentation skills in a corporate environment. Keen attention to detail. Strong customer service skills. Highly self-motivated and self-directed. Team-oriented and skilled in working within a collaborative environment. Ability to present ideas in a business / user-friendly language. Ability to lead, motivate, and mentor staff members and subordinates in the delivery of services. Ability to effectively prioritize and execute tasks in a high-pressure environment with multiple clients, often with competing priorities. Self-directed, highly motivated, results-oriented and able to motivate and mentor junior staff members. Team player with well-developed interpersonal and communication skills and proven experience managing and coaching teams for high performance. Demonstrated ability to build and maintain effective relationships. Sound judgment and decision making skills. Ability to work in an environment in transition and act as an agent of change. Proficient computer skills using MS Office tools, including MS Project.

Skills & Knowledge

• Demonstrated knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
• Supports team members on their learning journey related to Indigenous-specific Anti-racism, Indigenous Cultural Safety and Humility, DEI and anti-racism.
• Works collaboratively with appropriate Indigenous teams and Diversity Equity and Inclusion departments to ensure holistic application of culturally safe, equitable and anti-racist lenses.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

WHAT WE DO

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

• Oversees the day-to-day operational activities of the Project Controls Contracts team, executing the strategic/tactical direction and processes that are identified by the Manager, Project Controls. Acts as a point of escalation for clients and team members.
• Provides leadership, guidance and day-to-day supervision of staff using effective leadership techniques (e.g., coaching, mentoring, skills and leadership development and performance management). Participates in the hiring process for staff as requested. Provides on-going support/advice to staff on the functionality of project controls/business management systems such as Replicon and SharePoint, and develops and presents training programs on the systems.
• Works closely with other Project Services team members (e.g. Managers, Technical Project Managers, Solution Architects, Technical Analysts) to provide business support services. Collaborates with members of the PDHIS Business Planning and Accounts Receivable teams to assist with operational performance modeling, operational reviews and business process improvement reviews through the gathering, analyzing, and summarizing of information.
• Ensures that the Project Controls Contracts team and the broader Project Services team follow the established PDHIS Technology Services/Project Services business controls and processes. Executes regular project business controls audits in conjunction with the Manager, Project Controls.
• Leads the gathering and reporting of project time charges, preparation of the monthly invoice data file which is provided / reviewed with PDHIS Finance, and the preparation and distribution of weekly/monthly financial reports and presentations. Leads the collection, reviews and processing of Project Services contractor timesheets and invoices. Leads the oversight, tracking and reporting of project proposals and change requests. Aids in the development and monitoring of the Project Services department budget, by tracking expenditures revenue and expenses related to all components of the projects, to ensure that work is completed within budget.
• Conducts multi-layer business/data analysis by leveraging data from multiple information sources such as Replicon, status reports, Sharepoint and other reports/data sources.
• Provides team lead services for Project Services/Project Controls specific initiatives as defined by the Manager, Project Controls.