Team Leader - Debt Resolution

at  Queensland Treasury

Key accountabilities of the role are: - Lead and manage a team of enforcement officers to deliver effective enforcement initiatives, actively encourage working together to ensure the timely delivery of high volume and quality work.- Analyse, interpret and apply relevant legislation using an effective decision-making framework to provide expert advice, decisions and reports to senior management that manage risk and support actions on complex debt management matters.- Facilitate team and individual development and build a positive and participative culture that supports division and OSR objectives.- Ensure individual and team compliance with established debt management guidelines, financial controls, policies, procedures, delegations, and quality assurance standards.- Analyse and challenge current practices to ensure continuous improvement in line with business objectives.- Contribute to risk, strategic and operational planning process and ensure planned outputs and outcomes are achieved.
To be successful in this role you will need to demonstrate: - Working knowledge of digital and data technology/ systems;- Strong negotiation skills and resilience.
Joining QRO you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.
Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.
We welcome applicants to share with the contact officer any health condition, disability, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.
If you are interested in this role - click ‘Apply’ to be redirected to the full advertisement, including role description and contact details.Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.
Job Ad Reference QLD/581804/24Closing Date: Thursday, 15 August 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License

Please refer the Job description for details