Team Leader- Homelessness Support Services

at  The Salvation Army

Number of Positions Available:
1
Start your career with The Salvation Army today!
We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters
The Salvation Army Australia’s Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.
About the role
We are seeking a values-driven and proactive Team Leader to lead an effective and high functioning multi-disciplinary team of seven case managers (4 in Seymour and 3 in Shepparton) to deliver client-centred crisis responses that addresses the immediate needs of clients who present with complex support needs.
Reporting to the Manager, this is a permanent, full-time position based in Seymour and Shepparton. Salary and conditions are in accordance with the SCHADS Award Level 6.

You will successfully

• Oversee the day to day operations of service delivery.
• Provide specialist expertise to workers to resolve complex case management issues.
• Monitor service performance targets and collaboratively identify strategies to address issues with the Program Manager.
• Monitor relevant aspects of budgets & expenditure, including client brokerage.
• Line manage and supervise Case/Support workers.
• Review data, evaluation and feedback on service delivery with the team.
• Build and maintain relationships within local community.

You will have

• A degree qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development.
• A current Victorian Employee Working with Children Check.
• A current Victorian Driver Licence.
• Relevant experience in a social service environment with a focus on homelessness.
• Relevant experience in supervising staff.
• Extensive experience in client assessment including appropriate information, tools and techniques to gather and analyse information.
• Relevant experience in using appropriate risk models to assess levels of risk, harm and well-being, including immediate risk.
• Experience working effectively with people who exhibit multiple/complex service needs and/or are chronically disadvantaged.
• Experience engaging and communicating with multiple service providers as appropriate to ensure totality of client needs are met/
• Relevant experience with client data and reporting systems, people management systems and Microsoft suite.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

How to Apply
If you’re excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

Please refer the Job description for details