Team Leader

at  Ministry of Justice

Salary
£31,169 - £32,760
Number of jobs available
11
Detail of reserve list
12 Months
Region
London
City/Town
London
Building/Site
Barnet County, N3 1BQ, EAST LONDON FAMILY COURT LONDON, E14 4HD, London CTS Central Family Court, WC1V 6NP, London CTS Clerkenwell & Shoreditch County Court & Family Court, EC1V 3RE, London CTS Court of Protection 42-49 High Holborn, London, WC1V 6NP, London CTS Edmonton County Court and Family Court, N18 2TN, Uxbridge County, UB4 8HL, WEST LONDON FAMILY COURT FELTHAM, TW14 OLR
Grade
EO
Organisation Grade for MoJ
EO
Post Type
Permanent
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type
Operational Delivery
Will the successful applicant have line manager responsibilities?
Yes
Job description

ESSENTIAL SKILLS & CRITERIA

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer focussed environment
• Proficient with IT and Microsoft Software packages
• Excellent communication and organisational skills

THE KEY PURPOSE OF THE ROLE IS TO

• Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary and management.
• Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives, using Standard Operating Procedures (SOPs) and other continuous improvement tools.
• To assist in the delivery of performance against targets.

OTHER DUTIES

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
Additional Information