Team Leader

at  The Herbivore

Are you a passionate and experienced Horticulturist with exceptional leadership skills and a strong work ethic? An exciting opportunity awaits you with The Herbivore, one of Melbourne’s leading Gardeners.
We are looking for an enthusiastic hands-on individual who brings experience, professionalism, and a positive attitude to lead our talented team. As Team Leader, you will be directly involved in maintaining high-end properties across Boroondara and Stonnington, ensuring every detail meets our exceptional standards. In addition to leading by example, you will manage the day-to-day operations, motivate and support your team, and ensure our valued clients continue to receive the outstanding service they’ve come to expect.
This role offers more than just job—it’s a pathway to growth and success as we continue to expand over the next 12–18 months. If you’re excited to take on new challenges and set the foundation for your future, we’d love to hear from you!

QUALIFICATIONS

• Proven experience in a leadership role, preferably in the retail or hospitality industry.
• Minimum 3 years experience in horticulture
• Experience in Irrigation and Pest Control
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to inspire and lead a team towards achieving common goals.
• Knowledge of plant-based products and a commitment to sustainability is a plus.
• Proficiency in using relevant software and tools for inventory and team management.
• Flexibility to work various shifts, including weekends and holidays.

• Lead, mentor, and motivate a team to achieve daily, weekly, and monthly goals.
• Working with the team on-site maintaining our premium residential gardens, covering all aspects of the horticulture industry including irrigation and pest control
• Oversee daily operations, maintaining high standards of efficiency and quality.
• Implement and uphold best practices for customer service, product handling, and operational procedures.
• Conduct regular team meetings to communicate goals, provide feedback, and foster a collaborative work environment.
• Develop and execute training programs to enhance team skills and performance.
• Monitor and manage inventory, addressing discrepancies promptly and ensuring stock levels are maintained.
• Handle customer inquiries and resolve issues professionally and efficiently.
• Collaborate with management to identify areas for improvement and implement strategic initiatives.
• Maintain a clean, organized, and safe work environment.