Team Leader

at  The Salvation Army

Start your career with The Salvation Army today!
We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Start your career with The Salvation Army today!
We are looking for a progressive and compassionate Team Leader who shares our mission & values and is committed to achieving positive outcomes. If you have the passion and drive to commit yourself to a challenging and rewarding role, working with people experiencing homelessness, please contact us for a copy of the Position Description.
About Us
The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Homelessness Melbourne Metro is committed to providing person centred care, trauma informed practice and a strengths-based approach to improve the health, wellbeing and housing outcomes for people experiencing homelessness.
Service Profile
The Homelessness Melbourne Metro region is a large Homelessness provider in the inner city of Melbourne and provides a comprehensive range of residential & community services across six sites in St Kilda, Footscray, North Melbourne, West Melbourne & Kensington.
Community programs include the Crisis Contact Centre, Community Outreach Services for single adults, support for older people in public housing, rough sleeper & street sleeping initiatives, community participation and AOD support.
Residential services operate from Foley House in Footscray, the Open Door in North Melbourne and Flagstaff in West Melbourne.
Homelessness Melbourne Metro is supported by co-located services including the TSA Chaplaincy program, Bolton Clarke primary health service and NDIS support coordination.
Your Role
The Contact Centre in St Kilda offers a 24-hour Statewide crisis response to individuals and families of all ages. Drop in and face-to-face assistance is available every day of the year (including weekends and public holidays) with the service offering a 24-hour telephone response.
Whilst many are experiencing or are at risk of homelessness, clients of the service present with a broad range of support needs. Assistance may include, but is not limited to, financial assistance for emergency housing, food vouchers, material aid, information, advocacy and planning, as well as referral to specialist supports in relation to housing, family violence, health, mental health, alcohol and/or other drug use.
The SKCC Team Leader will lead a team of staff to deliver high quality, safe and effective responses to Victorian individuals and families who are homeless or at risk of homelessness and seeking support through the 24/7 Crisis Contact Centre.
Reporting to the Program Manager for formal line management and supervision, this is a permanent full-time position, based in St Kilda, VIC. Salary and conditions are in accordance with the SCHADS Award Level 6.

About You

• Degree qualification in Social Work, Psychology, or related field
• Demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
• Relevant experience in supervising staff
• Ability to coach, supervise and manage change
• Resilience, flexibility and adaptability
• Creative outcome focused attitude
• Ability to meet tight deadlines
• Advanced communication, written & organisational skills
• Ability to ensure service delivery outcomes meet the required target
• Relevant degree or above qualifications
• Ability to manage crisis situations
• Initiative to solve service delivery challenges
• A Victorian Employee Working with Children Check

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

Please contact Service Co-ordinator Stephen Watson for a Position Description or to discuss this opportunity in more detail
stephen.watson@salvationarmy.org.au or 0437 562 794.
How to Apply
If you’re excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration

Please refer the Job description for details