Team Leader Units Administration

at  Queensland Health

The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland. Our purpose is ‘great care every day’.
About your opportunity
Permanent full-time

About the Role

• Supervise and manage administrative support staff responsible to this position including preparation of rosters, management of workloads, organisation of relief where appropriate and ensuring patient flow operates efficiently and effectively.
• Establish and maintain valuable working relationships with other managers and staff to support and improve relevant operations associated with administrative procedures and ensure support provided is conducive to Queensland Health and any other relevant policy standards.
• Provide procedural advice and find resolutions to day to day problems encountered by departmental staff within supervisory delegation and together with you manager identify strategies to improve the efficiency of administration tasks performed by the team.
• This position does have a requirement to be on-call fortnightly.

Generous remuneration package value up to $110,852 p.a. comprising:

• Salary range of $88,187 to $97,156 p.a. (AO4)
• Annual leave with 17.5% loading
• 12.75% employer contribution to superannuation.

Other employment benefits may include: professional development, salary sacrificing options, shift and locality allowances, employee wellness and assistance programs, and access to corporate discounts.

SKILLS AND EXPERIENCE:

• Proven ability to operationally manage a medium to large administration team within a complex and diverse multidisciplinary environment, including a demonstrated ability to provide confident leadership and supervision skills.
• Proven ability to maintain and monitor performance measures, whilst setting realistic goals, objectives and priorities and take remedial action where necessary.
• Ability to develop and implement processes to streamline workplace practices creating efficiencies within limited resources.
• Demonstrated high level communication, negotiation and consultative skills in a challenging multidisciplinary environment.
• Proven ability to use initiative, prioritise, problem solve, manage multiple tasks and meet deadlines while working autonomously.
• High level knowledge of, or an ability to quickly acquire knowledge of, systems, procedures, policies and regulations applicable to a health delivery setting within a large public-sector organisation together with an ability to apply such knowledge, this will include manipulate, interpret and present high quality reports utilising pivot tables, graphs etc.

Role Requirements

• This is a Vaccine Preventable Diseases (VPD) risk role: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, and Pertussis.
• Probation period may apply.
• Pre-employment checks will be conducted.

For additional information regarding the responsibilities and/or other requirements for this position please refer to the role description.
Why make the change?
Townsville University Hospital is a great place to work and Townsville itself is a great place to live - with the natural wonders of Magnetic Island a short boat ride away and Townsville being one of the main gateways to the Great Barrier Reef.
Townsville offers great cafe culture at the strand with plenty of great walking tracks around the region, It is a dynamic neighbourhood with access to a variety of top-notch educational facilities, cutting-edge medical facilities, affordable housing, distinctive retail stores, great events, and a wide range of recreation opportunities.This work is licensed under a Creative Commons Attribution 3.0 Australia License

About the Role

• Supervise and manage administrative support staff responsible to this position including preparation of rosters, management of workloads, organisation of relief where appropriate and ensuring patient flow operates efficiently and effectively.
• Establish and maintain valuable working relationships with other managers and staff to support and improve relevant operations associated with administrative procedures and ensure support provided is conducive to Queensland Health and any other relevant policy standards.
• Provide procedural advice and find resolutions to day to day problems encountered by departmental staff within supervisory delegation and together with you manager identify strategies to improve the efficiency of administration tasks performed by the team.
• This position does have a requirement to be on-call fortnightly

Role Requirements

• This is a Vaccine Preventable Diseases (VPD) risk role: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, and Pertussis.
• Probation period may apply.
• Pre-employment checks will be conducted