Team Manager

at  Allianz Australia

TEAM MANAGER - PERSONAL INJURY | CHARLESTOWN

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.

THE ROLE

We are excited to share that we have a Team Manager opportunity located in Charlestown across the Government Services business.
The primary purpose of this role is to ensure all claim related performance and service measures are met and claims teams are motivated and operating effectively and efficiently and are enabled to achieve their performance objectives and a strong standing against Allianz competitors.

YOU’LL BE RESPONSIBLE FOR

• Achieving individual KPI’s and targets as established within individual business unit and monitor team performance through system reporting tools.
• Ensuring customer expectations and business objectives are met by maximising team performance through the delivery of our strategy, effective management practices and upholding the standards and continuous improvements of the business process.
• Establishing and contributing to a broader team culture that enhances staff engagement and commitment to our objective, ensuring inclusion, enjoyment, and fulfilment.
• Managing internal relationships, modelling team collaboration in resolving issues within and across teams and providing direction and support when escalated.