Team Manager - Managed Services

at  saglobal

WHO IS SA.GLOBAL

sa.global addresses industry challenges through vertical-focussed solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business cloud, and benefit advertising and marketing, accounting, architecture and engineering, consulting, homebuilding, legal, and IT services companies. Through our industry-first approach, we want to put solutions in the hands of people closest to the problem to enable organizations to act faster and make intelligent decisions.
Over 800,000 users in 80 countries around the world rely on sa.global’s industry-focused expertise to gain value faster, adapt quickly to changes, and build for the future. We have 30+ years of real-world experience, we are an 11-time winner of the Microsoft Dynamics Partner of the Year Award, and we’ve been a part of Microsoft’s elite Inner Circle for11 years. Our global organization has a 1000-member team across 25 countries.
For more information, visit www.saglobal.com.

ABOUT THE ROLE

We offer a career with growth opportunities in a dynamic, collaborative, and supportive organization. We also have a strong and ethical working culture. If you’d to work with a team that is passionate about their work while also having a good sense of fun, you might have just found what you are looking for!
sa.global is looking for a motivated and skilled Team Manager to join our dynamic Managed Services team in Colombia!

PURPOSE STATEMENT

The Team Manager holds a pivotal role in coordinating a hybrid virtual/local team of professional consultants. This role requires strong technical expertise, an understanding of ITIL best practices, managed services, strong managerial, mentoring, and client facing skills to ensure that the team provides high-quality support and services.
You work with a team that has passion for their work, a good sense of fun, and a strong work ethic. You encourage a collaborative work environment that supports growth and change and allows you to build up a business, define new ways of doing things, and explore new paths.

Primary Measures

• Efficiency and Quality of Delivery.
• People Retention and Satisfaction.