Team Manager: New Business

at  Tenacity Financial Services

Northern Suburbs, Western Cape, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 Oct, 2024Not Specified19 Jul, 20245 year(s) or abovePerformance Management,Suppliers,Employee Relations,WritingNoNo
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Description:

As a New Business Team Manager, you will be responsible for achieving sales (approval and activations) targets based on pre-qualified leads and/or opening customer initiated accounts and ensuring that customer applications are processed timeously and accurately and in accordance to SLA.

QUALIFICATION:

  • Matric/Grade 12

EXPERIENCE:

  • Minimum of 5 years call centre experience
  • 3 years’ experience in a similar role as a Sales Team Manager
  • Experience in Employee Relations, Performance Management, Absence Management and Quality Assurance
  • Experience in leading and managing teams of at least 15 people
  • Experience in managing a sales / new business department

Functional Knowledge and Skills:

  • Knowledge of the account management principles and an understanding of the consumer credit/retail credit environment
  • Knowledge of call centre processes, policies and methodologies
  • Efficient in MS Outlook, MS Word, MS Excel
  • Ability to effectively, clearly and convincingly communicate at all levels in the company and with customers and suppliers – both verbally and in writing

Responsibilities:


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Diploma

Proficient

1

Northern Suburbs, Western Cape, South Africa