Team Member

at  WESTPAC BANKING CORPORATION

HOW WILL I HELP?

Mortgage Operations team are seeking talented and dedicated individuals to join their expanding team. Once fully trained, the successful candidates will use their data entry and customer service skills and work as a team to be responsible for assisting our customers, bankers and brokers in all areas relating to the construction stages of their home/investment loans. We want you to bring your experience and skills and transfer that into our team’s success and the company’s vision of delivering exceptional service.

As a Mortgage Operations Team Member, your role will entail:

• Answering Inbound calls via our Builders HotlineUndertaking investigations and ensuring customer
• up where necessary
• Liaising with our stakeholders and Concentrix Bangalore Progress Draws team
• Making invoice payments
• Actioning of daily BAU reports

As a Mortgage Operations Team Member, your role will entail:

• Answering Inbound calls via our Builders HotlineUndertaking investigations and ensuring customer
• up where necessary
• Liaising with our stakeholders and Concentrix Bangalore Progress Draws team
• Making invoice payments
• Actioning of daily BAU report

At Westpac, we aim to provide one big, supportive team to help us reach our vision to achieve our purpose of creating better futures together. Working with us you’ll discover new ways of working. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs. to join our team and become an integral part of our efforts to deliver exceptional service, support our customers’ financial goals, and manage risk effectively.

• Please note that this role will be contracted via Manpower, working onsite at Westpa