Team Secretary - Band 3

at  Coventry and Warwickshire Partnership Trust

Join our team and enjoy the following rewards: Annual leave starting at 27 days + BHs, rising to 33 days + BHs, Generous pension scheme, Childcare vouchers, Health and wellbeing offers for staff, Reimbursement of eyesight checks, Employee assistance programme (counselling, financial/legal support, etc), On-line learning + qualification development programmes, Coaching support, Success awards, including long service vouchers, etc. The Job Role: You will provide a comprehensive and accurate administrative and secretarial service; this will include production of referrals, letters, e-mail communication, booking/rescheduling patient appointments, accurate data inputting onto electronic patient records system (Carenotes/BCP), scanning, printing, uploading, Minute taking answering of complex telephone queries and the ability to exercise judgement and work unsupervised to meet deadlines. Skills and Experience: Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems. Previous administration/secretarial skills are required along with minute taking , an excellent telephone manner with communication and IT skills.
The roles are based at site but can be supported with some home working on a flexible rota basis in line with service needs, for which equipment will be provided (NB a home wi-fi network is required with a confidential space to work in). Due to the service being spread over a number of sites across Coventry and Warwickshire, you may be required to travel to support delivery, or attend training, for which travel expenses would be paid. Please note many Trust interviews take place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your phone/tablet. For more information on this role please see the attached support information.
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