Tech Area Lead - Mobile

at  Westpac New Zealand

Mō te Tūranga | About the Role
Senior IT expert leading the engineering delivery, capacity management, coordination, cost management, and technology roadmap; is the de-facto IT contact for Digital’s Mobile team. The role provides technical expertise within Digital, including management of engineering competences needed to deliver & support business solutions efficiently. The role is accountable for success in their area.

Ko tō mahi | What you’ll do

• Technology owner of our mobile, our most frequently used digital channel. Collaborating with the HO Mobile the role ensures the Digital vision, strategy, and delivery roadmap are supported and successful. It aligns tools, practices, and standards with WNZL capabilities and manages the lifecycle of technology platforms to meet strategic business needs and customer value outcomes.
• The role anticipates critical drivers within the technology portfolio for optimal outcomes and supports squads in adhering to WNZL’s architecture and engineering governance.
• Engaging stakeholders and keeping them informed about the technology delivery roadmap is crucial. The role collaborates with stakeholders across Westpac Group, Technology, Institutional and Business Banking, Consumer Banking and Wealth, external vendors, and customers. It develops pathways to make interacting with Digital and its technology stack easy for all stakeholders, prioritizing continuous improvement and feedback.
• The role acts as the escalation point for resolving technical complexities and dependencies, ensuring the technology portfolio is set up effectively for tracking progress. It supports squads in adhering to WNZL’s governance processes. Ensuring sibling teams commit to and complete work required to insulate the mobile teams from heavy and ongoing replatforming in our capability layer.
• This role is responsible for ensuring technology work is appropriately resourced and that: squads are stable with a clear ‘Mission’ that provides clarity of what problems they are equip to solve; work flows to squads where there is alignment to their mission; squads take ownership for the work from delivery through to run and we form new squads only where ongoing demand dictates we need a long term response.
• Leading a team of people to success.

Outcomes/Deliverables

• Technology ownership of various critical and committed outcomes.
• Forging of effective relationships across multiple high-intensity business units including Digital, IBB, CBW and Core Technology.
• Strategic planning for the future of our authenticated customer facing stack.
• Effective budget and cost management.
• The role oversees incidents, business continuity, and disaster recovery, ensuring technical debt and associated impacts are visible to the broader Digital leadership.
• Ownership of technology risk across the domain, ensuring adherence to Risk and Compliance Frameworks and promoting a culture of technology risk awareness. Ownership of technology risk across the domain, ensuring adherence to Risk and Compliance Frameworks and promoting a culture of technology risk awareness.

Nā tāu rourou | What will you bring?

• 8+ years as an engineer in either pure mobile or full-stack roles.
• Proven ability to deliver outcomes in a complex environment.
• Proven history of cost management.
• Proven ability to engage with a wide range of stakeholders across the business.
• Experience migrating complex & legacy mobile applications to best in class.
• Experience managing complex financial arrangements involving multiple budget owners and finance teams.
• Experience managing complex demand.
• Strong people leadership skills.
• Effective stakeholder management.
• Proficient in systems thinking.
• Capable of constructive challenge.
• Proactive in risk management.
• Focused on customer satisfaction.
• Consistently delivers outcomes.

Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you’ll receive some great job perks and benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
26 October 202

• Technology owner of our mobile, our most frequently used digital channel. Collaborating with the HO Mobile the role ensures the Digital vision, strategy, and delivery roadmap are supported and successful. It aligns tools, practices, and standards with WNZL capabilities and manages the lifecycle of technology platforms to meet strategic business needs and customer value outcomes.
• The role anticipates critical drivers within the technology portfolio for optimal outcomes and supports squads in adhering to WNZL’s architecture and engineering governance.
• Engaging stakeholders and keeping them informed about the technology delivery roadmap is crucial. The role collaborates with stakeholders across Westpac Group, Technology, Institutional and Business Banking, Consumer Banking and Wealth, external vendors, and customers. It develops pathways to make interacting with Digital and its technology stack easy for all stakeholders, prioritizing continuous improvement and feedback.
• The role acts as the escalation point for resolving technical complexities and dependencies, ensuring the technology portfolio is set up effectively for tracking progress. It supports squads in adhering to WNZL’s governance processes. Ensuring sibling teams commit to and complete work required to insulate the mobile teams from heavy and ongoing replatforming in our capability layer.
• This role is responsible for ensuring technology work is appropriately resourced and that: squads are stable with a clear ‘Mission’ that provides clarity of what problems they are equip to solve; work flows to squads where there is alignment to their mission; squads take ownership for the work from delivery through to run and we form new squads only where ongoing demand dictates we need a long term response.
• Leading a team of people to success