Tech for Social Good – Program Support – EMEA

at  JPMorganChase

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The Program Support role will be responsible for supporting and enhancing the Tech for Social Good team’s project and program management capacity with a focus on the following core objectives:

• Program Management & Planning: Assist and support TFSG Program Managers with the planning and innovation of various TFSG programs within the region.
• Program Execution: Assist with the execution and delivery of TFSG programs in Tech Center locations.
• Program Evaluation & Reporting: Track, manage, and analyze the data across current and past programs; prepare and report on results and program outcomes to internal and external stakeholders; produce and deliver presentations or business cases for TFSG team and the program’s key stakeholders; leverage analysis to plan for program enhancements or expansion.
• Program Impact & Story Telling: Support the team on showcasing impact through story-telling, data, and partnership with comms/marketing stakeholders.
• General TFSG support: Assist the team with cross-program initiatives that enhance our processes/governance, generate socially focused organization leads for programs, and streamline our programs

The Program Support will be responsible for the following:

• Facilitate communications with a diverse range of internal and external stakeholders for the planning and execution of programs
• Manage and build relationships with internal and external stakeholders across programs
• Engage and train volunteers for our programs
• Facilitate in-person and virtual events across EMEA
• Develop and manage project plans
• Call out key risks and dependencies within programs and suggest mitigation strategies
• Track progress and deliverables against the plan and act as a communications channel for ongoing project status updates and issues
• Coordinate program work stream meetings and track weekly updates and scorecards
• Domestic travel required to support in person execution of program
• This role will be required to comply with JPMorganChase’s Employment and Engagement of Minors Firmwide Standard. In accordance with this Standard, an annual criminal screening will be required.
• Strong relationship management skills with internal and external stakeholders
• Highly organized and able to multi-task in a fast-paced environment across tactical and strategic initiatives
• Experience with Project Management or Program Management in previous role(s), specifically within a global team and at scale
• Excellent Excel and PowerPoint skills; ability to synthesize data and communicate a compelling story
• Ability to manage time effectively, prioritize and escalate appropriately
• Able to work autonomously, as well as a strong team collaborator
• Strong relationship management skills with internal and external stakeholders
• Strong analytical and problem-solving abilities