Technical Account Manager (OpenRTB)

at  MGID

MGID is a global advertising platform helping brands reach unique local audiences at scale. In MGID we empower brands and publishers to work together transparently through our privacy-first targeting technology to enable advertisers to drive performance and awareness, and publishers to retain and monetize their audiences. Today, we’re creating unique technologies and with your help, we are looking to aim even higher.
Are you a proactive and initiative-driven professional ready to take on a key role in our dynamic AdTech company? We are seeking a Technical Account Manager who will be at the heart of our technical integrations, ensuring seamless collaboration with DSPs, SSPs, publishers, and internal business departments. This is an exciting opportunity to provide high-level business and technical support, drive key projects forward, and deliver essential insights that shape the future of our partnerships.
If you’re ready to make a real impact and thrive in a fast-paced environment, we want to hear from you!

• Manage technical integrations and provide ongoing technical support.
• Monitor, optimize, and analyze integrations to ensure they perform within strict targets and KPIs.
• Investigate and resolve issues related to exchange integrations/discrepancies, and escalate bugs to the Engineering and Product Management teams.
• Create SQL-based internal dashboards and complex reports for internal business departments and Product Management needs.
• Prepare custom reporting API specifications for partners.
• Manually test new features and logic changes.
• Debug and troubleshoot ad display issues on both direct and external publishers’ websites in Desktop and Web environments.
• Modify the format/style of ads to optimize user experience and profitability.