Technical Account Manager

at  Sun Chemical Corporation

ABOUT THE ORGANIZATION

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.
Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter

Join our team as Technical Account Manager. In this role you will play a key role in supporting our customers in all technical matters and driving technical growth in a dynamic industry environment. Your main responsibilities and tasks will include:

• Identify, drive and prioritize technical growth opportunities and business potentials in collaboration with Sales and Key Account Management
• Ensure sales and profitability targets are met through close collaboration with key stakeholders, both regionally and globally
• Initiate and implement market and customer-focused projects to support day-to-day business activities
• Manage customer complaints and non-conformities, handling customer-specific specifications and material selection
• Contribute to product portfolio management and manage new product development and improvement projects
• Gather competitive and market intelligence, benchmarking against competitors and reporting market trends
• Develop internal technical expertise through training and manage lab work, ensuring compliance with health & safety regulations
• Contribute to regional and global industry strategy by defining technical positioning and assessing long-term application trends