Technical Application Support Engineer - Autodesk

at  Boskalis

HOW YOU CAN MAKE YOUR MARK

Boskalis uses around 80 client server applications in the domain of Design and Engineering. For these applications we are looking for Technical Application and Desktop engineers responsible for the support of these solutions. Concerns level 2 & level 3 support. Example of applications you will work on: Autodesk suite, complex engineering tooling like Ansys, Orcaflex, GIS.

WANT TO KNOW MORE?

We are more than happy to answer your questions about the position of Technical Application Support Engineer - Autodesk. Please contact Arshad Asharaf, corporate Recruiter via our career page.
Interested? Please apply by filling in your details and by uploading your cover letter and CV.

• Provide (remote) technical support, installations and services to employees who work across the globe.
• Document all technical issues and troubleshooting processes.
• Escalate complex cases professionally, ensuring proactive follow-up until resolution.
• Collaborate with clients to understand their needs, analyze issues, and research and implement the best solutions.
• Stay updated on product updates, system changes, and technical support procedures to provide accurate information to clients.
• Cooperate with our software suppliers to receive their help when needed to fix issues or execute updates to the software.
• License management: update licenses in our FlexLM central license servers.