Technical Architect

at  Salesforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success
Job Details

• Work with Salesforce customer account teams to ensure customers are successful with our platform. Customer Success is #1
• Act as a Trusted Advisor and SME for our clients
• Work closely with customers and partners to guide implementation projects to follow Salesforce standard methodologies and align with our product roadmap, so resulting solutions meet customer long-term business objectives
• Deliver billable technical consulting and advisory services, including technical workshops, design / code reviews, architecture workshops, training and enablement teams, development work, product extensions / integrations, solution & performance optimizations, and supporting ad-hoc technical queries from project teams
• Assess customer’s business & technology requirements, and translate into technical solutions
• Engagements may also include planning, organization, and leadership roles within customer and partner project teams
• Continuously developing your personal expertise on Salesforce Industries Platform Cloud, related products and technologies.
• Contributing to thought-leadership, and sharing knowledge within the Salesforce community