Technical Business Analyst

at  Online Education Services

At OES, we’re passionate about enhancing lives through education, working collaboratively to deliver powerful learning experiences.
We partner with the world’s leading universities to enhance the student experience for the digital era to meet our purpose of being the world’s most impactful enabler of education. At OES, we are passionate about student success and the future of education.
In 2024, we have launched a strategic partnership with Aston University who are a transformational UK university and we are now looking for talented, ambitious individuals to grow our team. You will be joining OES at an exciting time with significant opportunities for professional growth, creativity, and impact.

REQUIREMENTS

• Conduct analysis of business issues, technical challenges and help articulate business impact and value
• Identify, gather, analyse and document business requirements and translate these into technical specifications
• Partner with key technical stakeholders to identify solution options, articulating pro-cons for each and assist in designing solution architecture.
• Work closely with business stakeholders and partner stakeholders in defining and mapping business process, also help them in prioritisation based on business impact and value
• Distil requirements into succinct scenarios (user stories) with acceptance criteria and validation rules
• Prepare delivery plan (including resource plan, schedule and relevant progress tracking mechanism) for end to end value delivery
• Report progress to Senior Stakeholders and Exec groups, including risk, issues and dependencies
• Coordinate and assist with User Acceptance Testing for technical implementations
• Assist with developing test data and participate in planning and executing system and integration testing in conjunction with operational staff
• Support change management activities - Work with Power Users to develop user support guidelines and documentation to ensure processes are followed correctly and data integrity is maintained
• Conduct release planning and support deployment activities
• Collaborate with external partners and key internal stakeholders to transition projects to BAU management
• Contribute to the assessment of integrating third-party applications into existing systems
• Maintain an understanding of the technology landscape to make recommendations for resolving business issues and process inefficiencies.
• Maintain and foster healthy and productive engagement and relationships with partner stakeholders
• Support IT Management by facilitating relevant Agile rituals effectively and also provide relevant information required for project management and governance
• Promote Agile ways of working and help team in improving their understating of agile methodology

This position is a hybrid role based in OES’ central Birmingham office (2-3 days per week) with the remainder working from your home.