Technical Business Analyst

at  TeamHealth

TeamHealth is named among the Top 150 Places to Work in Healthcare by Becker’s Hospital Review. Newsweek Magazine recognizes TeamHealth ‘as one of the greatest workplaces for diversity, 2024’ and TeamHealth is also ranked as ‘The World’s Most Admired Companies’ by Fortune Magazine. TeamHealth, an established healthcare organization is physician-led and patient focused. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us.

JOB QUALIFICATIONS:

• Bachelor’s degree in business, information systems, computer science, healthcare or related field
• Experience in enterprise healthcare process analysis, applications and solutions is a plus, but not required
• Experience with Agile and Scrum methodologies required
• Strong interpersonal communication skills required, including the ability to work diplomatically with a diverse workforce
• Excellent oral and written communication skills
• Experience in coordinating simultaneous assignments by assessing project deadlines, establishing work priorities, and coordinating personal work schedules
• Resourcefulness, ingenuity, and creative problem solving.
• Ability to work independently
• Strong organizational and analytical skills accompanied by flexibility to quickly adapt to a changing business environment
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EXPERIENCE

Not Specified

• Serve as a liaison between business and technical resources, effectively bridging technical and business languages, viewpoints, and capabilities to create a clear, shared understanding of process and solution requirements
• Identify detailed requirements from business partners through interviews, documentation, facilitated working sessions, and end user observation.
• Work with business partners to document technical requirements, user stories, and acceptance criteria
• Work with business partners to fully understand root causes of issues in order to identify and effectively address underlying problems to drive better technical solutions
• Work with software engineering team to refine and manage requirements documentation for backlog items, features, and epics (Azure Dev Ops/ADO)
• Serve as a technical product ownerfor software development and implementation
• Assist Agile and Scrum teams to optimize their effectiveness in delivery, and align the activities of multiple teams to accelerate value creation.
• Create, maintain, and prioritize team product backlogs to ensure the development teams are working on the most valuable features and improvements
• Assist the software engineering team in maturing their story point estimation, velocity prediction, and other metrics to establish more accurate expectations with business partners
• Actively participate in Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Help business partners align their needs with overall company goals and objectives by encouraging the prioritization of work according to strategic direction and value proposition
• Collaborate with Solution Delivery and Technical Delivery Leadership on overall EIT priorites and work allocation for the teams
• Maintain an understandingof EIT capabilities in order to deliver the best solutions to business problems
• Work directly with others to navigate project roadblocks and mediate between EIT and business partner priorities
• Responsible for maintaining and updating skills by participating in educational opportunities consistent with the technologies and methodologies established at TeamHealth
• Responsible for completion of all documentation processes and project and time tracking efforts in a timely manner