Technical Business Anlayst

at  Atlanta Postal Credit Union

GREAT opportunity to join our IS Programming team as a Technical Business Analyst. Seeking 4+ years’ experience working with core banking and/or lending systems support. Preference given to individuals with Symitar - Credit Union core banking system.

• 99% of the cost of employee healthcare covered by the company
• 100% of the cost of dental and vision covered by the company
• 401K match offered
• Culture focused on employee engagement & giving back
• Mission dedicated to serving the credit union members (our customers)

Target hiring pay range: Min-point: 461,984 / Mid-point: $77,480 / Max-point: $92,976
Note: Potential job offers are based on level of experience and past experience performing specific tasks related to the job.
Title: Technical Business Analyst
Position Status – Full-time Exempt
Reports To: AVP of IS Program Management
Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union (APCU) to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.”
The Technical Business Analyst is responsible for interacting with internal business units and external software providers to ensure seamless integration and communication between their platforms and our core banking system, Symitar.

Essential Duties and Responsibilities: Other duties may be assigned.

• Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:
• I promise to be mindful of your time with fast, efficient, courteous, and friendly service.
• I promise to demonstrate integrity in all my interactions.
• I promise to always treat you with dignity and respect.
• I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions.
• I promise to safeguard the security and confidential nature of your financial information.
• I promise to greet you with a smile and thank you for your business when your transaction is completed.
• I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service.
• Collaborates with internal stakeholders, internal business units, and external software vendors to gather and analyze system functionality data.
• Provides confirmation and clarification of the capacity of external platforms to integrate and effectively communicate with Symitar.
• Defines and documents the flow of information between systems, including automation protocols using PowerOn, and functionality under Symitar.
• Defines technical aspects of programs, and applications including process setup and parameter definitions.
• Develops detailed mapping of querying, extraction, reporting capabilities, and application-based report writing tools; Defines program specifications that meet user needs.
• Serves as PMO project team member and/or project coordinator for in-house development, improvements or enhancements to existing applications, or implementation of applications provided by external software vendors.
• Performs evaluation and testing of new releases, patches, and regulatory compliance updates.
• As required, provides documentation needed to communicate system changes or updates to users.
• Documents all work according to department defined standards.
• Demonstrates solid understanding of project management principles.
• Effectively uses written and oral communication skills in daily correspondence and completion of tasks.
• Exhibits strong analytical and critical thinking skills to solve complex problems and issues.
• Executes multiple complex projects within scope and timelines.
• Comply with all aspects of BSA/AML and OFAC regulations as they relate to this position.
• Occasional travel up to 10%; Occasional night or weekend work hours.

• Perform other duties as assigned.

  Supervisory Responsibilities: No direct reports. Achieves established objectives and results through communications with internal and external stakeholders, managers, and members.
  Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED EDUCATION AND/OR EXPERIENCE:

• An associate’s degree in computer science or related field. Two years additional specific work experience in lieu of degree
• 4 years specific work experience in application and core system(s) support
• Strong working knowledge of Symitar
• Knowledge of application integration and application dependency mapping

PREFFERED EDUCATION AND/OR EXPERIENCE:

• 4 years of specific Symitar administration and integration work experience within a Credit Union
• Other relevant certifications

PHYSICAL JOB REQUIREMENTS:

Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 20 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources.
Please note that an employment offer, and your continued employment, are contingent upon acceptable results of a background and credit check, as well as satisfactory proof of your right to work in the U.S

• Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:
• I promise to be mindful of your time with fast, efficient, courteous, and friendly service.
• I promise to demonstrate integrity in all my interactions.
• I promise to always treat you with dignity and respect.
• I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions.
• I promise to safeguard the security and confidential nature of your financial information.
• I promise to greet you with a smile and thank you for your business when your transaction is completed.
• I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service.
• Collaborates with internal stakeholders, internal business units, and external software vendors to gather and analyze system functionality data.
• Provides confirmation and clarification of the capacity of external platforms to integrate and effectively communicate with Symitar.
• Defines and documents the flow of information between systems, including automation protocols using PowerOn, and functionality under Symitar.
• Defines technical aspects of programs, and applications including process setup and parameter definitions.
• Develops detailed mapping of querying, extraction, reporting capabilities, and application-based report writing tools; Defines program specifications that meet user needs.
• Serves as PMO project team member and/or project coordinator for in-house development, improvements or enhancements to existing applications, or implementation of applications provided by external software vendors.
• Performs evaluation and testing of new releases, patches, and regulatory compliance updates.
• As required, provides documentation needed to communicate system changes or updates to users.
• Documents all work according to department defined standards.
• Demonstrates solid understanding of project management principles.
• Effectively uses written and oral communication skills in daily correspondence and completion of tasks.
• Exhibits strong analytical and critical thinking skills to solve complex problems and issues.
• Executes multiple complex projects within scope and timelines.
• Comply with all aspects of BSA/AML and OFAC regulations as they relate to this position.
• Occasional travel up to 10%; Occasional night or weekend work hours.
• Perform other duties as assigned