Technical Business Sr Analyst- InK Deloitte Global Audit and Assurance

at  Deloitte

Job Type: Permanent
Work Model: Hybrid
Reference code: 128373
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Kitchener, ON; Ottawa, ON; St. John’s, NL; Winnipeg, MB

ENOUGH ABOUT US, LET’S TALK ABOUT YOU

Qualifications:

• Bachelor’s degree in business administration, IT, or equivalent experience
• Experience with Scrum and Agile methodologies, Azure DevOps/Jira, Generative AI concepts (chatbots, prompt engineering)
• Technical proficiency with content management and authoring systems (e.g., RWS Tridion Docs, Adobe, DITA Open Toolkit, WordPress), taxonomy development
• Skilled in group facilitation, requirement elicitation, multi-initiative management, exceptional communication, data analytics

OUR PURPOSE

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Experience a firm where wellness matters.
• Be expected to share your ideas and to make them a reality.

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Responsibilities:

• Gathering: Document complex business and technical requirements; manage product backlog.
• Data Analytics: Extract insights from content management systems; advanced Excel proficiency.
• Content Management: Understand CCMS, API analysis, Azure builds/pipelines, and taxonomy management.
• Quality Assurance: Review test plans, validate systems, manage UAT, and prioritize findings.
• Metrics and Reporting: Develop KPIs and enhance report quality.
• Agile Methodologies: Participate in Agile/Scrum ceremonies; refine user stories with development teams