Technical Card Network Manager

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

JOB DESCRIPTION

Primary responsibility is to ensure Merchant Payment Systems (Elavon) platform systems remain compliant with Card Network mandates and rules as well as government regulations impacting the payment processing industry in North America. While the main focus for this role will be back end systems impacting qualifications, Candidate should have a strong understanding of the full transaction lifecycle from authorization to settlement to disputes as projects/tasks may involve any part of the lifecycle.
The candidate should have knowledge or understanding of the payments market; a good comfort level working with technical systems and specifications; possess strong analytical, project management and communication skills; be results-driven and a solid team player in addition to delivering results as an individual contributor.

BASIC QUALIFICATIONS:

• Bachelor’s degree or equivalent work experience
• Typically three to five years of relevant experience

PREFERRED SKILLS/EXPERIENCES:

• Working knowledge of the payments industry
• High comfort level working with technical systems and specifications
• Proficient product management or similar experience
• Effective presentation skills
• Excellent verbal and written communication skills
• Demonstrated project management experience
• Experience with Jira and agile methodologies is preferred

KEY ACTIVITIES & RESPONSIBILITIES:

• Support various projects impacting MPS (Elavon) systems including but not limited to two annual regulatory releases mandated by Card Networks.
• Create epics/stories in Jira to be compliant with Card Network changes impacting transaction lifecycle with a focus on interchange qualification.
• Support testing, including the build of test transactions to test changes, active participation in testing and signoff of those changes.
• Monitor and investigate transaction rejects, reclasses and returns from the Card Networks.
• Facilitate discussions regularly and collaborate with business and technical subject matter experts to conduct root cause analysis of day-to-day production issues, identify resolution and track progress.
• Assist with interchange research requests at a merchant level

THE ROLE OFFERS A HYBRID/FLEXIBLE SCHEDULE, WHICH MEANS THERE’S AN IN-OFFICE EXPECTATION OF 3 OR MORE DAYS PER WEEK AND THE FLEXIBILITY TO WORK OUTSIDE THE OFFICE LOCATION FOR THE OTHER DAYS.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la