Technical Communicator
at IDEXX
Auckland City 1011, Auckland, New Zealand -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 18 Dec, 2024 | Not Specified | 20 Sep, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Are you looking for your next challenge? Well we’ve got a role that we think you will be interested in!
The Technical Communicator role is in our highly successful Product team and will make and maintain product documentation, video, and other related self-help content for the IDEXX Veterinary Software suite of applications.
So, what is IDEXX Veterinary Software?
IDEXX Veterinary Software is a portfolio within IDEXX which focuses on software solutions to enhance the health and well-being of pets, people, and livestock around the world.
Here in Auckland, we develop a number of cloud platforms and applications. We’re building a vertical SaaS platform for animal health that requires significant technical expertise to deliver. Solutions for practice management (PIMS), diagnostics, payments, client engagement, analytics & insight plus many more. We’re on a mission to build the best health technology business and we need you to help us do it! You can learn more about IDEXX Veterinary Software here: https://careers.idexx.com/us/en/veterinary-software
More about our tech?
ezyVet helps veterinary practices save time, increase revenue, communicate better with clients and reduce workload stress. ezyVet’s the tip of the software spear, our main PIMS application.
SmartFlow is patient workflow software designed to minimize bottlenecks and strengthen clinical processes in a veterinary practice.
Vet Radar enhances in-patient workflows, helping veterinary practices improve their clinical processes and deliver a higher standard of care.
Vello gives everything a vet needs to connect with their clients—all in one place. It streamlines the ways they engage with pet owners with a single experience built for IDEXX PIMS. With software-supported engagement across the life stages of a pet, pet owners become informed partners in care—supporting better health outcomes.
Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health.
So what are we looking for?
Make and maintain customer self-help content for IDEXX veterinary software products
Make and maintain staff documentation and self-help content for cross-team use
Form close relationships with Support, Development, Implementation, and Marketing, departments
Interview customers and staff to measure the impact of content on customer satisfaction and business goals
Regularly assess content development practices and published work to continuously improve skills
Convert legacy documentation to new content systems
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Computer Software/Engineering
IT Software - Application Programming / Maintenance
Software Engineering
Graduate
Proficient
1
Auckland City 1011, New Zealand