Technical Consultant

at  Vizst Technology

JOB SUMMARY

The technical consultant role has responsibility for the delivery of high-quality network/network security technical consultancy pre & post-sales, to a small but significant Service Provider customer base.
Working both independently and as part of a small team of highly skilled and experienced network professionals, the role is key in defining our offerings in terms of both product and service and the shaping of the commercial and technical message of Vizst’s Service Provider Business Unit.

CRITICAL PURPOSE OF ROLE

• Retain and grow revenue in line with Vizst’s growth targets against an assigned set of accounts
• Build and execute a contact strategy for each acct based upon their requirements
• Build and execute an account plan for each acct based upon their requirements
• Build strong relationships with decision makers across the accounts
• Act as a single point of contact for queries or issues, and liaise with the relevant internal department(s) to bring them to a swift conclusion
• Respond to inbound sales enquiries quickly liaising with the relevant team to win new business
• Proactively identify new business opportunities across the account base and work with the relevant department(s) to win the business
• Achievement of all targets and KPIs
• Develop the skills and knowledge required to sell Vizst’s full portfolio of products and services in accordance with end user requirements
• Manage all opportunities effectively via Vizst’s CRM system in accordance with Vizst’s principles
• Maximise revenue by cross and up selling, whilst adhering to Vizst’s sales principles
• Provide a monthly report as required by Vizst’s Sales Management
• Take responsibility for building and maintaining industry and competitor knowledge, sharing knowledge with the wider virtual team as appropriate
• Respond effectively to inbound enquiries relating to new or existing customer requirements
• Provide support to Vizst’s field based sales team as and when appropriate
• Take a continual improvement approach to all elements of the role and feedback to Sales Management
• Maintain a high level of professionalism at all times
• Other duties from time to time as directed by sales management