Technical Customer Support Specialist

at  Userlane GmbH

ABOUT USERLANE

Userlane is an award-winning Digital Adoption Platform that empowers organizations to understand and improve the value of their technology investments. Working with some of the world’s most recognizable enterprises, Userlane identifies and eliminates adoption barriers across software applications. The Userlane Adoption Suite helps enterprises deliver employees and customers a more engaging, rewarding, and productive software experience while realizing the full value of their software investments.
If you want to drive meaningful change for employees and employers alongside some of the most talented and dynamic people you’ve worked with, Userlane might be the perfect place for you.

Technical Customer Support (Implementation and Service)
As Technical Customer Support, you will be instrumental in upholding service excellence for top global brands leveraging Userlane. Leveraging your deep technical understanding and customer-oriented mindset, you will guide clients seamlessly through each implementation phase, providing continuous support to enhance and elevate their digital experience. By employing our Userlane platform, you’ll aid clients in maximizing software utilization, driving adoption and efficiency, and realizing genuine value.