Technical Expert

at  Wrtsil

Technical Expert
Wärtsilä is a world leader in marine technology and leading the industry’s transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 80% of world trade is carried by sea?
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
Wartsila Performance Services is looking for an engine Technical Expert in the Technical Management team within the PBL delivery organization.
The Technical Management team has a central role in investigating quality issues on engine products and implementing corrective actions in close cooperation with Technical Services. Technical management has the technical responsibility of the engines in three major agreements with Carnival Corporation, Royan Caribbean Group, and Virgin Voyages.
The main roles of Technical Management are to maintain product quality and maximize engine availability to enable the flawless operation of our customer’s business. We also are in the lead on developing and implementing solutions to help customers meet their targets within decarbonization strategies. We ensure safe operation for customers at the same time maximizing business profitability for Wartsila.
As an ideal candidate, you are an experienced professional in the field, with a broad knowledge of engines and systems. You have a continuous improvement mindset and are not afraid of challenges. You get things done and are comfortable dealing with customers in challenging environments.
The preferred location for the position is in Vaasa, Finland but other locations such as Helsinki, Turku ( Finland ); Southampton ( UK ); Trieste ( Italy ) and Ft Lauderdale ( USA ) are possible locations.

AS A TECHNICAL EXPERT, YOUR WORK WILL FOCUS ON THESE RESPONSIBILITIES:

• Creating and documenting RCAs for relevant unplanned events.
• Conducting technical audits according to the agreed scope on selected ships and providing high-quality technical recommendations, while also considering the financial aspects of the contract.
• Working on the frontline, directly engaging with customers and taking responsibility for your assigned ships and product types.
• Acting as the chairman of the technical forum, where the customer is one of the stakeholders.
• Following up on non-conformity cost statistics and initiating product improvement cases when component quality does not meet expectations.
• Keeping the product-specific issue list updated and collaborating with Technical Services teams to enhance product quality.

TO BE SUCCESSFUL IN THIS ROLE, WE EXPECT YOU TO HAVE:

• A willingness to travel as needed.
• Practical knowledge of Wärtsilä engine products.
• A solid understanding of engine performance.
• Knowledge of auxiliary systems.
• A thorough understanding of the RCA process.
• Strong analytical skills.
• Basic skills in remote tools.
• An awareness of cost and a focus on effectiveness.
• Cultural knowledge and sensitivity.
• Comprehensive knowledge of Wärtsilä and its business operations.
• Skills in Wärtsilä quality, safety, and environmental standards.