Technical Inside Sales Representative (Stowmarket, UK)

at  Terra Insights

Geosolutions is a global leader in geotechnical, geospatial and structural monitoring. The group brings together six of the world’s leading monitoring brands — GroundProbe, RST Instruments, Measurand, 3vGeomatics, Syscom Instruments and NavStar.We provide everything from sensors to services — a complete, end-to-end portfolio of solutions for our customers across the mining and civil infrastructure sectors, to help them monitor and mitigate risk by providing critical data and insights.As part of Orica Digital Solutions, a business stream of Orica, the group is backed by a team with known expertise and global reach, grounded in Orica’s 150 years of experience.

POSITION OVERVIEW

Orica Digital Solutions - Geosolutions division is seeking a Technical Inside Sales Representative to join its fast-growing team. If you enjoy a fast-paced environment that works with many departments, this could be a fit for you.

Primary Responsibilities

• Maintain working relationships with existing customers to ensure they receive exceptional service and support when they submit an enquiry.
• Provide expert guidance to our customers through a consultative sales approach, leveraging Geosolutions’ technical expertise to ensure we deliver the most appropriate solutions.
• Collaborate closely with Geosolutions brand specialists to identify and address technical requirements and consideration for optimal solutions.
• Create quotes and orders and coordinate with the production and shipping teams to ensure our customers have a positive and seamless experience with Geosolutions.
• Use consultative sales skills to identify future sales opportunities.
• Qualify incoming calls to prospect for further sales opportunities.
• Support regional business development managers and channel partners.
• Consistent use of Salesforce/Epicor to record customer transactions, correspondence, and pipeline future opportunities.
• Work within the framework of our Quality Management System ISO 9001.
• Other duties as assigned by management.

Qualifications & Skills Required

• 2+ years of experience in Technical Inside Sales or related sales experience in client/customer service.
• Diploma or Degree in Civil Engineering/Geotechnical Engineering or Civil Technology would be an asset.
• Experience in mining and/or civil construction markets would be an asset.
• Clear and Concise Communication and fluency in English. Other language skills would be an asset (Spanish/French/German etc).
• Experience with the Salesforce.com CRM system for recording customers’ transactions, correspondence, and future opportunities pipeline.
• Experience with Epicor ERP Systems or similar ERP Software.
• Proven ability to maintain positive customer relations, networking, and account strategy management.
• Experience working independently, as well as in collaboration with team members.
• Strong organizational and time management skills with a proven ability to multi-task and work autonomously.

• Good judgment and the ability to set clear expectations for distributors and customers and make sound decisions.Provide translation support for distributors/customers communicating, including technical inquiries and product literature when required.

• Location: Stowmarket, England
  Actual compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. Orica cares deeply about diversity, equity, and inclusion in recruitment, hiring, employment and advancement. We are an equal opportunity employer dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We encourage and are pleased to consider all qualified candidates, regardless of race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. Notification to Applicants: We are committed to providing an accessible environment and ensuring fairness throughout our hiring process. We welcome the opportunity to work with applicants requesting accommodations at any stage of the recruitment and hiring process and while working with us. Accommodations will be provided as requested. Please contact us at careers@terrainsights.com

• Maintain working relationships with existing customers to ensure they receive exceptional service and support when they submit an enquiry.
• Provide expert guidance to our customers through a consultative sales approach, leveraging Geosolutions’ technical expertise to ensure we deliver the most appropriate solutions.
• Collaborate closely with Geosolutions brand specialists to identify and address technical requirements and consideration for optimal solutions.
• Create quotes and orders and coordinate with the production and shipping teams to ensure our customers have a positive and seamless experience with Geosolutions.
• Use consultative sales skills to identify future sales opportunities.
• Qualify incoming calls to prospect for further sales opportunities.
• Support regional business development managers and channel partners.
• Consistent use of Salesforce/Epicor to record customer transactions, correspondence, and pipeline future opportunities.
• Work within the framework of our Quality Management System ISO 9001.
• Other duties as assigned by management