Technical Operations Engineer (f/m/d)

at  Green Fusion GmbH

Digitalization and the energy transition in one sentence? Yes, at Green Fusion!
With our software for the optimized control of heating systems in residential buildings, we actively combat climate change. By digitalizing and automating control processes, we can reduce not only emissions but also energy consumption, driving the energy transition forward.
As a Technical Operations Engineer, you are a key member of the operations team, focusing on automating and improving processes. Your role emphasizes enhancing system performance and streamlining installation support.

Tasks

• Automate and improve installation and data point onboarding processes.
• Evaluate surveys to gather insights and support operational improvements.
• Create comprehensive hardware and installation guide documentation for user support.
• Evaluate hydraulic system schematics and define precise measurement points.
• Configure hardware components, including routers and protocol converters.
• Troubleshoot hardware connections and data flow issues to maintain system reliability.
• You provide phone support and technical assistance to partners, colleagues in the field, and installers during installations to ensure proper setup, functionality, and clear communication.
• Develop improved onboarding processes for new installers and conduct training sessions for partners and internal teams on installation and data point onboarding.

Requirements

• Technical background in SHK with 3-5 years of professional hands-on experience in heating systems.
• Basic knowledge of electrical engineering.
• Strong affinity for IT.
• Good communication skills and the ability to work in a team.
• Willingness to assume responsibility and work idependently.
• Detail-oriented with the ability to maintain a big-picture perspective.
• Strong analytical and problem-solving skills, along with a structured working style
• Open-minded and eager to learn.
• Fluent in German (C1) and good English skills.

Benefits
Flexible working hour models, home office, and up to 3 months of remote work.
Ongoing training opportunities – whether through job challenges, our open feedback culture, or sponsored training programs, there are always opportunities to learn and grow.
Employee benefits such as Urban Sports Club or Become1.
Direct impact through your job – with us, you can actively contribute to the energy transition and fight against climate change every day.
We value our team – that’s why regular team events are very important to us.
The best team that Berlin has to offer – and maybe even beyond. Don’t believe it? Then find out for yourself and apply now!
-–
While we are still considered pioneers today, we can soon dominate the market with you! First in the DACH region, then throughout Europe.
You can expect a motivated, open-minded, and dynamic environment that is passionate and ambitious about actively shaping the energy transition – a goal that can only be achieved together!
We look forward to your application – Fernanda will get in touch with you

• Automate and improve installation and data point onboarding processes.
• Evaluate surveys to gather insights and support operational improvements.
• Create comprehensive hardware and installation guide documentation for user support.
• Evaluate hydraulic system schematics and define precise measurement points.
• Configure hardware components, including routers and protocol converters.
• Troubleshoot hardware connections and data flow issues to maintain system reliability.
• You provide phone support and technical assistance to partners, colleagues in the field, and installers during installations to ensure proper setup, functionality, and clear communication.
• Develop improved onboarding processes for new installers and conduct training sessions for partners and internal teams on installation and data point onboarding