Technical Operations Engineer - International

at  ANDURIL INDUSTRIES

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

QUALIFICATIONS

• Ability to gather requirements from end-users. Communicate and teach complex subjects with clarity and simplicity.
• Able to build trust cross-functionally, navigate customer hierarchies, and influence teams in a peer-leadership capacity.
• Proven ability to master a technical system and support it in austere environments. Must demonstrate an innate drive to be self-sufficient across the breadth of a technical system.
• Familiarity with Linux/Unix OS. Comfortable obtaining data from software platforms using command-line tools.
• Strong ability to solve problems in unstructured situations at the interface of hardware, software, and networking.
• Ability to drive challenging and vague technical problems to clarity and resolution.
• Naturally inquisitive, able to independently research and learn new technical components or concepts.
• Enjoy a cohesive working environment as a team player, with a desire to prioritise group goals over individual aspirations.
• Ability to develop complex operational and logistics plans to move people and things quickly, over long distances, in unfamiliar locations.
• Ability to remain flexible with daily working hours to accommodate international time zones.
• Willingness to travel to remote regions of the world for up to two months at a time.
• Effective time management in a fast-paced work environment.

PREFERRED QUALIFICATIONS

• Prior military or overseas contracting experience.
• Hold and maintain UK Developed Vetting (DV) security clearance with an active sponsor.
• Strong mechanical aptitude with tools and electronics.
• Understanding of cyber threat vectors in high risk travel environments.

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril’s total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

• Platinum Healthcare Benefits: For U.S. roles, we offer top tier platinum coverage (medical, dental, vision) that are 100% covered by Anduril for you and 90% covered for your dependents.
• For UK roles, Private Medical Insurance (PMI): Anduril will cover the full cost of the insurance premium for an employee and dependents.
• For AUS roles, Private health plan through Bupa: Coverage is fully subsidized by Anduril.
• Basic Life/AD&D and long-term disability insurance 100% covered by Anduril, plus the option to purchase additional life insurance for you and your dependents.
• Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans.
• 16 weeks of paid Caregiver & Wellness Leave to care for a family member, bond with your baby, or tend to your own medical condition.
• Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting.
• Mental Health Resources: We provide free mental health resources 24/7 including therapy, life coaching, and more. Additional work-life services, such as free legal and financial support, available to you as well.
• A professional development stipend is available to all Andurilians.
• Daily Meals and Provisions: For many of our offices this means breakfast, lunch and fully stocked micro-kitchens.
• Company-funded commuter benefits available based on your region.
• Relocation assistance (depending on role eligibility).
• 401(k) retirement savings plan - both a traditional and Roth 401(k). (US roles only)

The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.
Anduril is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Anduril team is made up of incredibly talented and unique individuals, who together are disrupting industry norms by creating new paths towards the future of defense technology. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you are someone passionate about working on problems that have a real-world impact, we’d love to hear from you!
To view Anduril’s candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/

WHAT YOU’LL DO

Anduril’s Deployment Operations team is seeking a Technical Operations Engineer to join our London office.
As a member of Anduril’s UK-based Technical Operations team, you will be responsible for deploying and supporting Anduril’s products across Europe, Middle East and Africa (EMEA) and beyond. You will go forward with products early on in their lifecycle and work with engineering teams to iteratively improve them over time. The challenges you will encounter are innumerable and unpredictable, but you will be expected to take ownership of delivering the technical solution.
You must be both a teacher and a student, able to coach teammates on systems that you’ve gained intimate familiarity with and then transition into mastering the next system. You’ll also guide users through product employment and troubleshooting, advise account managers on how to structure an operation to ensure technical success, and communicate specific recommendations for product refinement to engineering teams. Often serving as the first line of defence for product issues, you will rely on your familiarity with software-defined systems to remotely triage and resolve incidents, and thrive in a fast paced working environment.

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril’s total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

• Platinum Healthcare Benefits: For U.S. roles, we offer top tier platinum coverage (medical, dental, vision) that are 100% covered by Anduril for you and 90% covered for your dependents.
• For UK roles, Private Medical Insurance (PMI): Anduril will cover the full cost of the insurance premium for an employee and dependents.
• For AUS roles, Private health plan through Bupa: Coverage is fully subsidized by Anduril.
• Basic Life/AD&D and long-term disability insurance 100% covered by Anduril, plus the option to purchase additional life insurance for you and your dependents.
• Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans.
• 16 weeks of paid Caregiver & Wellness Leave to care for a family member, bond with your baby, or tend to your own medical condition.
• Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting.
• Mental Health Resources: We provide free mental health resources 24/7 including therapy, life coaching, and more. Additional work-life services, such as free legal and financial support, available to you as well.
• A professional development stipend is available to all Andurilians.
• Daily Meals and Provisions: For many of our offices this means breakfast, lunch and fully stocked micro-kitchens.
• Company-funded commuter benefits available based on your region.
• Relocation assistance (depending on role eligibility).
• 401(k) retirement savings plan - both a traditional and Roth 401(k). (US roles only