Technical Operations Manager - Software Platform

at  Scarlet

OUR PHILOSOPHY

Hastening the transition to universally accessible and affordable healthcare requires a specialised and deeply ambitious approach, to ensure the leading innovators, those pulling forward the future of healthcare, can safely get the best versions of life-changing technology to the people who need it.

THE KEY SKILLS:

• 3+ years solving complex software problems
• Some experience with coding, either formally or through passion projects
• A thoughtful problem solver who is committed to working from first-principles
• Excellent written & verbal communication

DESIRABLE SKILLS:

• Experience optimising processes and products within a regulated environment
• Experience working on SaaS or Platform products
• An interest or passion for healthtech
• Someone who also pushes themselves outside of their work to grow

ABOUT THIS ROLE:

This is a role suited to an Operations Manager who enjoys rolling up their sleeves and getting involved in Data Platforms, a Software Engineer who wants to branch out beyond problems in lines of code, or a Data Analyst looking to branch out into Operations work!
Here at Scarlet, we are the only Notified Body (NB) exclusively designated to perform Conformity Assessments for Software as a Medical Device (SaMD) and Artificial Intelligence as a Medical Device (AIaMD) across the UK and Europe. Where we differ from the more traditional NB is in our internal operations - specifically, our proprietary platform that ingests machine-readable data; leading to a vastly more efficient process of assessing Medical Devices.
As a Technical Operations Manager at Scarlet, you will be running point on refining and optimising this platform, which is used by Regulators and our Team. Optimising the platform is a broad area, and the scope of this work means you will be working cross-functionally with Engineers, Regulatory Specialists, Product Owners, and Clinicians.
Whilst we have a clear set of problems for you to fix over the first few months in the role, after that you will be responsible for identifying and solving your own problems.
If you’re passionate about building the next generation of digital health and are enthused about the prospect of solving technologically complex problems, then this role is for you.

YOUR RESPONSIBILITIES:

• Commit to becoming the expert on Scarlet’s platform
• Decompose regulations, standards and guidance documents into efficient, machine-readable processes
• Run & optimise the aforementioned processes
• Collaborate with product and engineering to build upon Scarlet’s proprietary platform
• Identify opportunities to harness compliance data to empower broader business functions

At Scarlet, we have built our interview processes to ensure you get to understand the role and Scarlet’s culture fully and to allow us to understand your skills, expertise, and who you are. Here is what to expect:

• Recruiter Screen with Talent Team - 30 mins
• Problem Solving Case Interview - 45 mins
• Project Management Interview - 45 mins
• Meet the Founders - 2x30 mins
• Offer
• Referencin