Technical Operations Specialist
at Polestar
Chicago, IL 60604, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 23 Oct, 2024 | Not Specified | 24 Jul, 2024 | 5 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
At Polestar we don’t just drive innovation in our cars – our entire business model is different from our competitors. We’re looking for a creative, innovative, experienced, and hands-on professional to use their technical expertise to support Polestars service point network.
Responsibilities:
- Manage the intake and timely handling of Vehicle Reports from Polestar service point technicians
- Research all information and data, document all details, analyze the problem from multiple perspectives while providing prompt responses with recommendations on further diagnosis and/or resolution
- Assist via remote and/or on-site diagnostic tools providing knowledge transfer at our service points
- Support our mobile technicians via remote support where necessary
- Perform inspections and create field reports while tracking trends for Product Follow-Up Engineers
- Train and maintain competence for Service Point technicians across the US & Canada
- Develop training courses to grow skilled and knowledgeable Polestar technicians
- Provide service points with action items for continuous workshop facility and process improvements
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
Proficient
1
Chicago, IL 60604, USA
