Technical Operations Training & Support Lead

at  Thermo Fisher Scientific

JOB DESCRIPTION

Position Summary:
Join Thermo Fisher Scientific Inc. as a Technical training and support engineer and have the unique opportunity to build, grow, and share your expertise in the manufacturing of sterile injectable products. As a member of the Technical Trainer Team, you will collaborate with machinery suppliers and colleagues across our global Drug Product network. This role supports the sterile drug product network globally and reports into the Technical Operations Lead, Drug Product Division.
In this role, you will undergo an immersive technical training program lasting approximately 18 months. This program will provide outstanding exposure to our core processes, technologies, and equipment, allowing you to develop in-depth technical knowledge on sterile product manufacturing. You will work alongside colleagues at our Thermo Fisher sites and SME at our suppliers’ facilities, gaining invaluable on-the-job professional development. Additionally, you will have access to formal learning sessions, mentoring from Subject Matter Experts, and introduction to Practical Process Improvement (PPI) methodology. You will also have the opportunity to collaborate with our global network of Technical Training leaders across our Pharma Services organization.
Key Responsibilities:
Develop and implement effective training solutions to build our global knowledge base by addressing identified technical knowledge gaps.
Support the start-up of new plants and implementation of new processes by maintaining contact with suppliers and customers.
Offer mentorship and supervision in addressing field problems, implementing corrective measures, and exchanging valuable insights to prevent future occurrences.
Act as an advisor regarding technological investments and development in the network.
Collaborate with Global Operational and Engineering teams to establish and exchange widely accepted methods, promoting a productive network for addressing equipment/process challenges.
Continuously upgrade your own and collective knowledge through attendance at key symposia, professional organizations, and discussion groups in the industry.
Requirements:
Availability to travel up to 50% of the time to both suppliers’ and Thermo Fisher facilities globally.
Intensity, commitment to solving technical challenges in a dynamic environment.
Analytical and hands-on mentality combined with a passion for high-end technology and processes.
Proficient in English (verbal and written).
Passionate about continuous learning and skilled at understanding how others learn, committed to elevating collective knowledge through on-the-job coaching, classroom, and virtual training.
Strong social skills.
Ability to create out-of-the-box solutions .
Strong proficiency in Microsoft Office suite (Word, Excel), CRM software, and internet tools.

Must have:

• Bachelor’s Degree in Engineering (electrical/mechanical/automation/mechatronic) or Pharmaceutical Technology/Chemistry required. Equivalent job related experience might be assessed.
• 10+ years professional experience in areas such as equipment maintenance/process & equipment engineering within sterile injectables manufacturing sites required
• Experience in acting as a Trainer in a GMPx environment required . Experience presenting at pharma industry symposia highly preferred
• Experience developing technical training strategies (including both on the job and classroom/virtual training) and experience leading a team of technical trainers highly valued
• Experience with PFS and/or vials highly preferred
• Fluency in English required. Fluency in Italian and/or German highly preferred.

Please refer the Job description for details