Technical Pre-Sales Microsoft Devices

at  TD SYNNEX

KNOWLEDGE SKILLS AND EXPERIENCE

• Effective oral and written communication skills.
• Strong understanding of Windows11 features, system requirements
• Existing knowledge of product and technology portfolio is desirable but not mandatory depending on seniority of role
• Excellent communication and presentation skills to conduct webinars and training sessions
• Strong organizational skills to manage events and follow-up activities

DON’T MEET EVERY SINGLE REQUIREMENT? APPLY ANYWAY.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

JOB PURPOSE:

Entry level technical role working in a specific solution/technology area, gaining accreditation and subject matter expert expertise (predominantly for one vendor), working internally/externally with the partner base and sales organization on defining less complex solutions and projects for partners.

RESPONSIBILITIES:

• Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)
• Communicate product and technology information to educate internal and external audiences
• Understanding and application of vendor promotions
• Maintain peer-level technical contacts in assigned vendor
• Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation
• Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilization rates
• Develop Product knowledge to a competent technical level in line with vendor/business expectations
• Drive EOS and Win11 readiness of all resellers
• Execute POC/Technical Assessment events with top resellers to cover their top SMB customers
• Conduct Win11 webinars for all resellers and their customers
• Work with all resellers to include Demand Generation questionnaire in their activities to drive Win10 EOS awareness
• Engage with resellers post-event to ensure customer follow-up and timely execution of agreed plans
• Report on executed activities, including the number of events, partners engaged, and customers trained,