Technical Program Manager

at  Rithum

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

QUALIFICATIONS

Minimum Qualifications

• 5+ years client-facing technical project management experience at a SAAS company
• Demonstrates comprehensive expertise in API standards and protocols, along with practical experience in API integrations.
• Experience as an IT Project Manager - capable of leading technical teams from a strategic business standpoint.

• Ability to foster strong relationships with trading partners, vendors, and internal teams, and communicate effectively with various stakeholders to ensure alignment and project execution.Ability to work in fast-paced environments and manage multiple projects simultaneously.

Preferred Qualifications

• Bachelor’s degree with 5+ years’ experience in program management preferably in the ERP, EDI, CRM or eCommerce space.
• Master’s degree is a plus

• Provide project oversight and strategic direction of electronic data interchange systems and API integrations.
• Act as project lead and work closely with cross-functional teams to streamline business processes, improve data accuracy, onboard new clients, and enhance communication with partners and clients.
• Consults with internal teams and clients in the analysis of technical integration requirements (EDI and API).
• Organizes, analyzes, & controls the activities of the engineering and implementation teams.
• Tracks & reports development/onboarding status and communicates with teams and clients.
• Ability to produce roadmaps to connect to future vision and strategy.
• Oversee documentation processes for product changes and updates.
• Manage product release cycles, coordinating between teams to ensure smooth rollouts and client transitions.