Technical Project Lead

at  Contctica

ABOUT US:

As a Martech Creative Agency with over 20 years of experience, we seamlessly integrate creativity, technology, and data-driven strategies to accelerate the growth of visionary companies. As the primary partner in our clients’ evolution, our multicultural team spans ten countries, supporting diverse markets across the Western Hemisphere, including the United States, Puerto Rico, Canada, and Colombia. We partner with leading industries such as banking, medical insurance, and consumer packaged goods (CPGs), helping our clients fulfill their purpose while maximizing ROI.

JOB DESCRIPTION:

We are looking for a Technical Project Lead who will be responsible for managing and executing web solution maintenance and development projects, ensuring the quality of technical deliverables and client satisfaction. This role combines development capabilities with project coordination skills, allowing agile responses to client needs and efficient task execution. The Technical Project Lead will serve as a liaison between technical teams and clients, ensuring requirements are translated into effective, high-performance solutions.

REQUIREMENTS:

• Previous Experience: Minimum of 3 years in web maintenance roles, technical support for websites, or digital platform management. Project management experience and experience in digital marketing agencies or hosting companies are advantageous.
• Technical Knowledge:
• Proficiency with content management systems (CMS) like WordPress, Joomla, and Drupal.
• Knowledge of HTML, CSS, and JavaScript for implementing minor technical adjustments on sites.
• Familiarity with web servers (Apache, Nginx) and database management systems (MySQL).
• Experience with analysis and monitoring tools such as Google Analytics, Search Console, and performance monitoring tools like GTmetrix and Pingdom.
• Knowledge of SharePoint.
• Problem-Solving Orientation: Ability to identify and quickly resolve technical issues, ensuring service continuity for clients.
• Communication Skills: Ability to clearly and concisely explain technical problems and solutions to clients, ensuring mutual understanding.
• Attention to Detail: Meticulousness in reviewing websites to identify performance, security, and compatibility issues.
• Autonomy and Proactivity: Ability to work independently, prioritizing maintenance tasks and proposing improvements before critical issues arise.
  Become a Contácticx and join a passionate, multicultural team of superstars at a fast-paced company committed to changing the world—one incredible project at a time.
  Our award-winning digital marketing team consistently delivers exceptional ROI for industry leaders like Banco Popular, Triple-S, Pepsi, Kraft Foods, Motorola, DIRECTV, Gatorade, Post Cereals, Ron del Barrilito, International Hospitality Enterprises, and many others across a range of sectors.
  Join our high-performing team and be at the forefront of innovation. Experience the thrill of working in a cutting-edge, 100% remote environment. Be part of a global team shaping the future with the latest technology. Unleash your creativity and become the best you can be.
  If you’re ready to make an impact, please review the requirements and include a personal cover letter with your application, telling us why you’re the superhero we need