Technical Project Manager, Apple Wallet, Payments and Commerce

at  Apple

SUMMARY

Posted: 19 Dec 2024
Weekly Hours: 35
Role Number:200584216
The Wallet, Payments and Commerce team is responsible for bringing ground-breaking financial services to consumers with a vision to replace the physical wallet and help people live financially healthier lives. The Wallet team is seeking a Technical Project Manager to handle the development and integration of new transit operators, card issuers, loyalty programs, mobile tickets and access partners for the Apple Pay platform. This is a role that works cross functionally with Business Development leads, Apple Pay Engineering, Operations and Product Marketing as well as with Payment Networks, Acquirers, integrators and software/hardware vendors to help define and deliver a wide variety of exiting Wallet solutions. We’re seeking a “hybrid” product/project professional to provide key subject matter expertise during the initial engagement with new Wallet partners. In this role, you would be responsible for creating and presenting complex technologies to business and technical audiences. You will have the opportunity to learn about new technologies and work as part of a team to deliver quality customer facing solutions. This role also offers you the potential to thrive in a high-paced, environment while enjoying being involved from the beginning to the finish of a new Apple Pay and Wallet project.

DESCRIPTION

Help formulate and coordinate requirements and onboarding plans including identifying scope, solution definition for physical terminals or in app payment architecture, testing plans and post launch operational processes Support existing partners with issue identification and resolution Understand Apple and industry standards and technology to identify and drive Wallet adoption through solving customer problems Handle communication or progress/status within core team and external partner engagement teams; raise issues as needed Work closely with Product/Engineering, payment networks, processors, integrators to resolve issues that arise during solution definition or implementation Participate in external meetings to understand and evaluate partner capabilities and risks; ensure risks are identified and mitigated Prioritise multiple partner interactions from initiation to completion while providing consistent updates and communication to senior management ADDITIONAL REQUIREMENTS This role is full time and is located in our London office and will report into the London team as well as matrix into the Global Program Management team based in Cupertino. European and international travel is required.

MINIMUM QUALIFICATIONS

• Product/technical expertise with ability to support external partners with successful project and partner management experience.
• Strong product background in payments over and above excellent project delivery/execution experience.
• Direct experience or knowledge of API technologies and delivery of products or services based on APIs will be required.
• Ability to context switch to deliver multiple projects working with partners across multiple industries
• Strong organisational and project management skills

PREFERRED QUALIFICATIONS

• Direct experience working with external partners on cross channel initiatives and new technologies
• Understanding of network tokenisation standards, NFC and EMV contactless, 3-D Secure rails and mobile applications
• Experience in payment processing, mobile payments, electronic commerce, NFC ecosystem and applications
• Fluent English. Additional European languages are highly desirable
• Degree education in relevant field desirable but candidates from all education backgrounds are encouraged to apply

Please refer the Job description for details