Technical Quality Advisor

at  Hydro

COMPANY INFORMATION

Hydro Building Systems is one of the leading suppliers of aluminum window, door and facade systems in Europe. Through the brands Sapa, Wicona and Technal, the aim is to offer concrete added value for architects, window manufacturers, facade builders, contractors and other construction decision makers, through continuous product innovation and project solutions.

As a Technical Quality Advisor you are part of our Technical Team, supporting our Commercial Organization.

You are responsible for:

• Maintaining and contributing to the fulfillment of the company’s health and safety requirements.
• Product training for both the Wicona and Sapa products both internally and on location at customer.
• Technical product support for customers, both on location and virtually
• On-site checks and inspections in case of technical problems
• Writing visit and intervention reports
• Toolbox discussions about the installation of the Wicona and Sapa systems
• Contributing to the delivery and content of product training for customers.
• Formulating improvement proposals in response to technical problems and claims
• Assisting with testing products, and assisting customers before and during testing.
• Providing technical input to product development projects
• Communicating with colleagues in other HBS Business Areas
• Collaborating within the technical team