Technical/Sales Support Specialist (Insurance Cyber Advisors)

at  ConnectUs Marketing Solutions Inc

JOB DESCRIPTION:

• Serve as a primary point of contact for Cyber Advisors, providing timely and effective responses to their inquiries.
• Demonstrate strong language skills and articulate responses in both written and verbal communication.
• Exhibit thoroughness and attention to detail in all tasks, ensuring complete follow-through on assignments.
• Grasp and discuss technical concepts related to IT infrastructure and cybersecurity.
• Educate and train Cyber Advisors on relevant technical and cybersecurity topics.
• Provide sales support and insights to help Cyber Advisors effectively understand and promote insurance-related cybersecurity solutions.
• Participate in code reviews and provide constructive feedback.
• Collaborate with the team to brainstorm and identify the most effective approach.
• Learn and adapt to emerging technologies, tools, and programming languages.
• Perform other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field.
• Experience or strong interest in the insurance and cybersecurity industries.
• Proven experience in providing sales/technical support
• Basic understanding and ability to discuss the related concepts of:
• IT infrastructure
• Cybersecurity
• Strong English communication skills with the ability to articulate complex ideas clearly.
• Highly responsive and effective in communicating
• Detail-oriented with a focus on thorough follow-through.
• Effectively multi-task and work under pressure.
• Ability to educate and train others on technical concepts.

EQUIPMENT REQUIREMENTS:

• Laptop/Desktop
• CPU: Intel or AMD processor with 64-bit support
• RAM: 8 GB and above
• High-resolution webcam
• Computer headset with noise-cancelling feature
• Wired internet connection; minimum of 10 Mbps
  Note: Other details will be discussed during the interview

Please refer the Job description for details