Technical Service Specialist (Gødstrup)

at  Abbott Laboratories

ABBOTT

Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. At Abbott, we’re committed to helping you live your best possible life through the power of health. For more than 125 years, we’ve brought new products and technologies to the world - in nutrition, diagnostics, medical devices and branded generic pharmaceuticals - that create more possibilities for more people at all stages of life.
Today, 109,000 of us are working to help people live not just longer, but better, in the more than 160 countries we serve.
Our mission is to understand that the first step to living your best life is good health. Everything we make is designed to help you do just that. That’s our commitment to building life-changing technologies that keep your heart healthy, nourish your body at every stage of life, help you feel and move better, and bring you information, medicines and breakthroughs to manage your health www.abbott.com

REQUIREMENTS

• Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
• Good computer skills

FLUENT IN DANISH

• Good English skills in speech and writing
  We are seeking a candidate with a proven track record in a similar position, supported by management and customer references. However, we also encourage new graduates to apply. As a technical expert with product line responsibility, you must possess strong communication skills and the ability to identify and drive resolution of issues. Experience in the use of analytical tools and software is also essential. If you have an interest in troubleshooting and technical challenges, this is the perfect position for you.

HOW TO APPLY?

If you are appealed by Abbott, looking for a job with meaning and recognize yourself in the outlined profile, please make your interest known. You can apply via our website (https://www.jobs.abbott/) with your CV and letter of application.

THE ROLE

The Technical Service Specialist is responsible for performing field service and planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level supporting and assisting with installations and deinstallations. The primary location is around Gødstrup and Herning.

RESPONSIBILITIES

• Performing field service troubleshoots technical problems and upgrades for hardware and software (TSBs).
• Schedule and perform planned/ predictive maintenance (PM/PdM) activities
• Assist with instrument installations and deinstallations
• Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per region
• Provide phone support to our customers.