Technical Solutions Engineer

at  Flowserve Corporation

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

ROLE SUMMARY

The role of the Technical Solutions Engineer is to provide the leadership and direction to Sales & C.S.O.A. team for assessing the customer’s pump or seal problem, and provides the preliminary design for an appropriate technical solution.
Proactively support assigned end user sales engineer in selling upgrades, retrofits, and solutions. Main objective is to add technical value to any opportunity concerning customer installed base.

YOUR ROLE

• The position can be performed remotely and location in Turkey is not a requirement. However, it is required to spend a major part of time with customers, (60% +) to maintain and build an excellent understanding of the market and customers.
• Develop strong customer support through technology focus. Assist sales force through customer presentation promoting Flowserve Technology and application expertise (Technical Forum, Lunch & Learns and Specific Upgrade Solutions).
• Build and execute tactical plans which support the growth of the Technical Solutions business in assigned territory fully aligned to the Sub-regional strategy.
• Provide assistance in developing work-scope required to solve equipment problems through pump / system / operations modifications and upgrade.
• Manage all technical queries and be the customer’s trusted expert on pump problem investigations and solutions. Produce detailed analysis and determine impact of system variables on Life Cycle Cost.
• Proactively identify new and unsolicited business opportunities for Technical Solutions focusing particular on value based Life Cycle Cost justified opportunities.