Technical Solutions Specialist, Aviation Ops & Planning (TS002)

at  Transoft Solutions

Do you want to make a difference within the global transportation, aviation planning and design community? With offices around the world, Transoft Solutions is an international leader in the development of innovative and highly specialized software for aviation, civil infrastructure, transportation and operations professionals. With 50,000 users in 150 countries, the company’s success is a result of our people, our highly sought-after products, and the exceptional customer service we deliver.
We currently have an opening for a Technical Solutions Specialist, Aviation. We are focused on finding the right candidate, which might include candidates to work with our teams in Brussels, Lille, Rotterdam, Gothenburg, Birmingham, Madrid or Cologne. If you are excited about this opportunity and have the skills, experience and values that align to what we are looking for, we want to speak with you! (Job Reference # TS002)

ABOUT US:

• We offer a flexible working environment that embraces both in-person and remote work.
• We’re committed to providing professional growth and development opportunities.
• We give back to our communities through global initiatives and donations.
• We work hard, but we like to have fun too!
  At Transoft Solutions, we embrace diversity, as we strongly believe that our diverse backgrounds, coupled with our cultural and experiential differences make us stronger and better positioned to support our global customers. We are a collaborative group of individuals who value respect, professionalism, creativity, drive and compassion, and we pride ourselves in being a socially responsible company that does its part in making the global community a better place for everyone

• Demonstrate a deep understanding of Transoft Solutions’ Aviation software to address technical inquiries from:
• Prospects, by helping them understand the advantages of these products and their added value to the prospect’s business.
• Existing users, by ensuring that they use these products to their full potential and become loyal users.
• Understand customers’ business processes, workflows, and technical requirements and recommend the most suitable Transoft Solutions products based on their requirements.
• Develop and deliver technical product demonstrations to customers and prospects, in support of the Sales and Business Development teams’ lead generation activities.
• Present the technical aspects of how the products solve specific customer problems. Own the demonstration script for the products.
• Organize workshops to exchange information with users and prospects about Transoft Solutions software and their implementation.
• Assist in managing bids (RFIs, RFPs) from initial proposal through scoping, negotiation and contractual agreement with support from the business unit, sales, the product manager and legal.
• Act as the market and product/service expert during the sales cycle by bringing insights and product expertise.
• Gather feedback from users regarding the need for new features and products, to enhance Transoft’s portfolio.
• Support marketing activities by attending trade shows, conferences, and meetings to promote Transoft’s products, working collaboratively as the bridge between the global sales and services team and the aviation business unit.
• Be the key point of contact for clients and provide both pre- and post-sales advice, providing a smooth onboarding process for new customers