TECHNICAL SPECIALIST II

at  Woolworths

POSITION SUMMARY

Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: No

JOB DESCRIPTION

• Ensure effective Stakeholder Management to reduce risk
  o Communicate progress, status, events, planned activities and issues to all relevant parties.

o Communicate technical decisions, discoveries, practices, processes, knowledge and information.

• Deliver New Technologies in support of business strategic objectives

o Conduct the necessary research and development to deliver innovative solutions in line with both IT and Business strategies
o Test new technologies derived from approved business cases and manage implementation where appropriate, i.e., Software.
o Keep abreast of non-technical factors that have a direct bearing on technological decisions such as budget constraints and business objectives by establishing business contacts and doing appropriate fact finding to ensure delivery within Time, Scope and Budget.

o Understand and keep abreast of the Woolworths IT technical infrastructure by using the appropriate internal sources of information

• Maintain Technologies to enable to operational stability

o Perform the administration of technical solutions according to the agreed plans and processes and propose continuous enhancements to these processes where applicable.
o Ensure set standards implemented and adhered in support of a healthy and stable environment

o Maintain and analyze internal records of problem causes and resolutions, identify recurring problems and modify the resolution actions to prevent recurrence.

• Provide thought leadership to ensure best delivery of industry practice

o Ensure that team members, management and other staff members working in related areas of technical concern are informed on all relevant technical decisions, discoveries, practices, processes, knowledge and information for effective delivery.

o Ensure that sustainability and impact of the administration of technical solutions are understood and taken into account when technical solutions are proposed.

• Deliver Solutions and Support Complex and Diverse technologies and Platforms

o Be a subject matter expert of multiple technologies and platforms

o Investigate and remediate complex problems directly and indirectly linked to your area of responsibility

• Manage tasks within a team to ensure effective and quality delivery

o Keep Track of tasks and identify risks and challenges that could compromise delivery.
o Be an ambassador of the team and be capable of playing the role of liaison between customer, EUC and Infrastructure.

MINIMUM REQUIREMENTS

• Grade 12 and relevant degree/diploma (3 years)
• 3 years relevant experience (preferable experienced broadly across multiple areas of IT)

Please refer the Job description for details