Technical Specialist

at  RollsRoyce Power Systems AG

Job Description
Rolls-Royce Solutions Benelux B.V. is part of Rolls-Royce Power Systems, a division of Rolls-Royce plc. We provide pioneering, integrated power solutions for the marine and infrastructure sectors and focus on digitalization and electrification, playing an innovative key role at the forefront of the energy transition. Our core business is supplying and maintaining sustainable power through diesel and gas engines and power systems for shipping, energy generation, construction, rail and data centers applications within the Benelux.
For our office in Dordrecht, The Netherlands, we are looking for a:
Technical Specialist (m/f)
Business Unit: Mobile
(Fulltime | 40 hours)
The Technical Specialist is the practical point of contact for customers for preventive and corrective maintenance specifically for our Mobile Business Unit (Marine & Industrial Business). You solve issues of assigned tickets by coordinating the required knowledge and resources to find the best solution and communicates with all levels of support to find the required knowledge and skills in the team. You will report to the Service Manager.

Key Responsibilities

• Provide technical support to the field service (remotely)
• The organization and coordination of the after-sales activities (including assembly and commissioning
• Managing service tickets from start to finish
• The operational management of maintenance contracts
• After-sales support for the preparation of quotations

Qualifications

• Bachelor degree (HBO) thinking level or equivalent in a technical direction;
• Minimum of 5 years of work experience in the technical sector, energy production systems, in-depth knowledge of diesel and/or gas engines in general and cogeneration systems Excellent verbal and written communication skills in English and Dutch;
• VCA and other safety/technical certificates
• Minimum computer knowledge required: system, Word, Excel, SAP programs

What we offer

• Function Group: 10 | Salary bandwidth: €4500 - €5700 gross per month;
• 8% holiday pay;
• 27 vacation days plus 13 ATV on a full-time basis;
• Profit Sharing Scheme;
• Company Car;
• Company Phone and Laptop;
• Good pension scheme (PME);
• Flexible Working Policy; 12 days of flexible work per month
• Corporate fitness scheme (€10 p/m discount on your sports subscription);
• A well-established international organization with wide development opportunities;

Selection Process

• We abide by our application code of conduct for recruitment and selection as standard for a transparent and fair recruitment and selection process;
• A Background Check (Identity, Address, Work History and Criminal Background Check) is part of our selection process;
• There is no medical or psychological assessment required for this position;

More about us
Our core values unite us and are at the heart of everything that we do. We are trusted to deliver excellence. We act with integrity. We operate safely.
Our behaviours are shown in our business; We embrace agility. We are bold. We pursue collaboration. And we always seek simplicity.
Rolls-Royce Power Systems has its headquarters in Friedrichshafen, Germany. We are over 10,000 people worldwide. Under the MTU brand, we develop and produce high-speed engines and propulsion systems for ships and heavy land, rail and defense vehicles, as well as drive systems for use in the oil and gas industry and in power generation.
Our aim is to make diesel engines even cleaner and smarter. With our Green and High-Tech program we provide forward-looking answers to the growing challenges of the mobility and energy transition focusing on electrified drive systems as well as alternative fuels and energy sources.
Can you relate to this great opportunity? Then apply with a short motivation letter & CV.
Type of Contract
Permanen

• Provide technical support to the field service (remotely)
• The organization and coordination of the after-sales activities (including assembly and commissioning
• Managing service tickets from start to finish
• The operational management of maintenance contracts
• After-sales support for the preparation of quotation