Technical Support Administrator

at  Ergea UK and Ireland Limited

KEY ACCOUNTABILITIES

• Directly support activities undertaken by the Technical Support team.
• Undertake the daily administration processes involved in running Technical Operations across the UK.
• Create and manage technical reports using various sources of data, coordinating with managers as needed.
• The administration of UK Biomedical Operations systems.

SKILLS AND EXPERIENCE

Ability to manage substantial workloads, prioritising as appropriate
Desirable
Experience in administration
Essential
Excellent Time management and prioritisation skills
Essential
Excellent communicator, both written and verbal
Essential
Good knowledge of MS Office Applications
Essential
Ability to multi-task and work independently as well as in a team
Essential
Full UK Driving licence
Essential

• Provide administrative support within the Technical Support Department.
• Perform data mining activities on a variety of sources and producing reports as required.
• Ensure equipment records and reports are managed, consolidated, and archived correctly.
• Write, record, and distribute minutes for department meetings and other meetings as required.
• Ensure continuity of information within area of responsibility.
• Undertake other reasonable tasks as directed by UK Technical Support Manager.
• Comply with the Ergéa Quality Assurance and Environmental, Health & Safety policies, and work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers, and members of the public. Promptly raise any concerns regarding potential violations of the policies.
• May involve travel UK-wide as needed to perform operational duties and to obtain or provide training.