technical support analyst - systems

at  Blackman Support Services Ltd

Victoria, BC, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Dec, 2024USD 70000 Annual28 Sep, 20245 year(s) or aboveNetworking Software,TechnologyNoNo
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Description:

  • Durée de l’emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:

EDUCATION

  • No degree, certificate or diploma

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Networking software
  • Networking hardware
  • Security software
  • Database software
  • MS Office

EQUIPMENT, EYSTEMS AND CONTROLS EXPERIENCE

  • Security system

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Work under pressure
  • Sitting

EXPERIENCE

  • 5 years or more

How To Apply:

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Responsibilities:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT Software - Network Administration / Security

IT

Trade Certificate

No degree certificate or diploma

Proficient

1

Victoria, BC, Canada