Technical Support Consultant

at  NTT Data

WHO WE ARE

Everything at BMW TechWorks Romania begins with passion. It transforms a job into a calling. It motivates us to continually reinvent mobility and bring new ideas to life and onto the roads. Passion for collaborative projects turns a team into a strong unit where every viewpoint is appreciated.

Whatever you aspire to, at BMW TechWorks Romania we live and breathe software and we offer a wide variety of departments and fields where you can share your professional passion with us. By delivering software all the way from the idea to the final product, we lead BMW into the future of digitalization and mobility. And this also means:

• We search for excellence
• We get involved
• We keep it simple
• We share trust

Join BMW TechWorks Romania on our journey of innovation and excellence as we redefine the future of motion, one product at a time. Our engineers are vital to the innovation and digitalization of BMW Group’s driving machines, production, sales and banking processes, and you could be part of our evolving teams.

WHO WE ARE

Everything at BMW TechWorks Romania begins with passion. It transforms a job into a calling. It motivates us to continually reinvent mobility and bring new ideas to life and onto the roads. Passion for collaborative projects turns a team into a strong unit where every viewpoint is appreciated.

Whatever you aspire to, at BMW TechWorks Romania we live and breathe software and we offer a wide variety of departments and fields where you can share your professional passion with us. By delivering software all the way from the idea to the final product, we lead BMW into the future of digitalization and mobility. And this also means:

• We search for excellence
• We get involved
• We keep it simple
• We share trust

Join BMW TechWorks Romania on our journey of innovation and excellence as we redefine the future of motion, one product at a time. Our engineers are vital to the innovation and digitalization of BMW Group’s driving machines, production, sales and banking processes, and you could be part of our evolving teams.

WHO WE ARE

If you have a strong desire to positively impact the way the world moves for good, then you should apply to our open role. It is within a project for the world’s leading premium manufacturer of cars and motorcycles as well as provider of premium financial and mobility services.
Our team provides 2nd level support for applications from the Real Estate Management Sector and you could have the opportunity to assist us in continuously challenging the boundaries of what’s possible in a variety of ways.

• Technical support and maintenance activities for the applications that we are responsible for
• Work with the PIC Processes of the customer (Incident, Problem, and Change Management)
• Communicate and cooperate with the users and the customer
• Participate in daily meetings with the team, weekly meetings with the customer
• Perform problem analysis and documentation, root cause analysis, logs analysis
• Solve the issues and tickets that arise in daily business
• Find performance issues in time and solving the problems proactivelyCommunication with 1st level/3rd level and other support and development groups