Technical Support Engineer (Junior level)

at  Luminance Technologies

London, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Dec, 2024Not Specified25 Sep, 2024N/AManagement Skills,Communication SkillsNoNo
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Description:

How To Apply:

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Responsibilities:

  • Managing customer problems from start to finish and maintaining customer relationships throughout the whole support process
  • Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist further
  • Having a comprehensive understanding of the product
  • Understanding the individual use cases and needs of each custome


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT - Hardware / Telecom / Technical Staff / Support

Customer Service

Graduate

Analytical

Proficient

1

London, United Kingdom