Technical Support Engineer(Linux Sys Admin)

at  Squiz

We are looking for a Technical Support Engineer (Linux) to join our Support Organisation here at Squiz. You would come from either a technical support or deployments background. We’re seeking a proactive and enthusiastic problem solver to resolve complex technical issues whilst maintaining a good customer focus.

KEY SKILLS:

• 3-5 years of troubleshooting skills on Linux based systems
• Autonomy in fault finding
• Client facing communication skills
• Experience working in major or critical incidents.

WHO WE ARE:

Squiz has helped organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.
Headquartered in Australia, we have teams and customers across the globe, with offices in New Zealand, the United States, the United Kingdom and Poland.
Right now, we are in the midst of a very important and exciting point in our journey as we transform our business into a SaaS Digital Experience Platform product organisation, putting the power of the products we’ve used to deliver amazing experiences into the hands of our customers.

WHAT YOU WOULD DO:

• Solving technical problems our customers have with their existing systems
• Building and installing new infrastructure, servers and machines, as well as maintenance of current infrastructure (vms servers (application & data), hosted systems, SAAS
• Troubleshooting and root cause analysis of key projects
• Working with the product team to migrate systems to SaaS
• Maintaining servers in AWS
• Suggesting and working on ways to improve our support environment