Technical Support Engineer
at MSI Defence Systems Ltd
Norwich NR7 9AY, , United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 23 Apr, 2025 | Not Specified | 23 Jan, 2025 | N/A | Excel,Computer Literacy,Wiring Diagrams,Powerpoint,Adherence,Safety Practices | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB TITLE: Technical Support Engineer
SALARY: Competitive
HOURS: 37 ½ hours per wk - Mon – Thurs 0815 – 1700/ Fri 0815 – 1245
LOCATION: Norwich, NR7 (when you are in the UK)
At MSI-Defence Systems Ltd (MSI-DS) we specialise in Remote Weapon Stations for land-based counter drone and naval applications.
Responsibilities:
We are seeking highly skilled and experienced mechanical and/or electrical engineers to join our growing team as a Technical Support Engineer.
As a Technical Support Engineer, you will provide critical support to our customers, ensuring the reliability and effectiveness of our systems and equipment in mission-critical environments.
Your expertise will help maintain high standards of customer satisfaction as you troubleshoot technical problems and offer solutions on a timely basis. In addition to direct interaction with clients, you will collaborate with cross-functional teams to implement process improvements, develop training materials and deliver training courses.
This is an exciting opportunity for innovative thinkers and problem solvers who are passionate about technology and customer service.
PLEASE NOTE: You must be happy to travel, as your working time will be spent on-site at customer locations, both in the UK and abroad, either working on your own or in a small team.
The main responsibilities will include:
- Ship Commission, Decommission, Survey and Testing MSI Gunnery Systems at Royal Navy locations in UK and abroad
- Survey, Repair and perform Maintenance on ATK Mk44 Ordnance at home and abroad
- Perform Test Firing of weapons (once trained) on customer owned ships
- Detailed fault finding to rectify customer reported faults
- Attend Sea Trials for periods of times at sea, keeping to ship routines
- Input MIS Data (IFS) to update as maintained
- Produce accurate, detailed and timely reports
- Construct, conduct and instruct training courses within the factory and on board ships
- Any other such duties that may be reasonably compatible with the nature and scope of the role
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Electrical/Electronic Manufacturing
Engineering Design / R&D
Other
Graduate
Electrical, Electrical Engineering, Engineering
Proficient
1
Norwich NR7 9AY, United Kingdom
